We use moisture meters and kiln drying of wood to get the best quality possible but all solid wood products are potentially subject to weather acclimation. Wood is a living substance, and it moves. Wood is a sensitive material, and we will not be responsible for any damage that occurs because of improper storage, weather changes or lack of care once the woodwork is received.
Wood is a dynamic substance and requires vigilant care and attention. Our furniture are designed to be functional and aesthetic objects equally, and to last a long time acquiring patina and character as they age. As a living, porous, cellular substance, wood does move, including seasonally with changes in temperature and pressure, but also with prolonged exposure to moisture or even brief exposure to direct sunlight or heat. Everything we build is with principles of wood movement in mind. Wood also changes color. And of course even end grain will eventually show signs of wear and may need to be resurfaced.
Store flat if possible, in a relatively stable climate, and keep out of direct heat (including windows). Sudden changes in temperature and moisture content are to be avoided. Keep cool and dry and clean.
All our furniture is made from natural wood and accordingly appearances may vary. Some woods will mellow with age and exposure to sunlight. When you are purchasing our furniture you are buying pieces where varying degrees of distressing is generally applied. This is very much intended and makes each piece totally individual as designed by the manufacturers.
Products supplied may differ as a consequence from those on display or advertised. Unless agreed with you, the products supplied will be of equivalent value, functionality and appearance.
We always try to be as accurate as possible, however measurements specified by us are always approximate. No two products of ours will ever be identical.
Every effort is made to ensure the complete accuracy of our website, however some prices/details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavours to rectify any errors, as swiftly as possible but we cannot be responsible for any losses incurred.
We are entitled to refuse any order placed by you.
We reserve the right to cancel and refund any order, at any time.
We will not accept any responsibility or liability for any damage to your goods once they are out of our control. Any forwarding delivery is at your own risk.